On the resulting page, click on More security settings.Īt this point, you may be asked to confirm your identity again, using a text or phone message or alternate email address. To get a recovery code, begin by logging into your account 1 and clicking on your avatar/picture (or the default placeholder) in the upper right. Then click on View account.ĭepending on the width of your display window, you’ll either have a full menu bar across the top, or you’ll need to click a small down-arrow next to the word Account on the menu bar. In either case, click on Security & privacy. Once you have a recovery code, you keep it in a safe place until you need it. Recovery codes are generated by Microsoft, and must be retrieved before you need them. Save the security code in a secure location such that it’s available whenever and wherever you might need it to sign in to your account later. Set one up before you need it by signing into your account, and visiting More security settings. A recovery code can get you back in to your Microsoft account when other techniques, like alternate email addresses and phones, cannot.
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